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Telephone Training Course
Training for the correct us, and response to telephone enquiries as per chartered response.

Part one of the course
Part two of the course
Part three of the course
Part four of the course
Part five of the course
Part six of the course
Part seven of the course

Self Test

This section has to be set up. We will be using a series of multiple choice questions.

You will be required to complete this, and the scores will be recorded for future assesments.

You can return to the Introduction, or select the Design Plan, to view the prliminary thinking for this project. You may also view the Objectives.

 Introduction  .  Design Plan  .  Objectives  .  Self Testing   .  Contacts