Who is responsible for termite damage to my home?

The pest controller is responsible for re-treatment during the warranty period. The homeowner is responsible for the need of re-treatments, or the repair of termite damage after the expiry of any warranty period.

What can termites do to my home?

Termites work silently and invisibly sawing into your floor joists, cutting into your wall studs, hollowing out the heart of your home, and hiding the damage until it's too late.

If ignored, termites can actually threaten the structural integrity of your house.

How do termites get in?

Houses and other buildings provide termites with the ideal combination of warmth, moisture and food sources. They are small enough to gain entry into hidden areas of basements, crawl spaces and concrete slabs, through opening as small as 0.8mm.

Aren't new houses and homes with concrete slabs virtually termite-proof?

No home, new or old is safe from termites. By holding mud tubes, termites can cross concrete, brick, metal termite shields, pre-treated wood, or even a professionally applied termite barrier. Landscaping activities by the homeowner are also capable of disturbing the barrier - thus creating entry points for termites.

If I haven't seen swarming termites, or traces of damage, can my home still be in danger?

Yes. When a colony swarms, the winged termites are reproductive males and females and may be in the air for just a few minutes. Termites colonise structural members internally and eat wood from the inside out; making their activity detectable only by a professional termite inspection.

When is the right time to call in a termite professional?

The longer you delay treatment, the more damage termites will do. The termite treatment and structural repairs will become more extensive and more expensive. Generally speaking, the sooner you approve treatment, the better.